faq

Can I get Gift Wrapping? 

All Rossmore items come already gift wrapped.

If you order a single item it comes gift wrapped in a box or in a pouch depending on the size of the item.

If you order several items, sometimes items are put in the same box, or in multiple boxes and or pouches, just depends on sizing and shapes etc.

If you would like items individually gift wrapped please email us OracleShowroom@GMAIL.com , we will most certainly accommodate!


What's the difference between the Only Hearts and the Listen to Your Heart?

They are very similar necklaces. But the techniques and settings are different.

The Only Hearts are soldered to the chain. They require a little more workmanship, are more sturdy in a sense, although still very delicate. They are also all one color metal. 

The Listen to Your Heart can be two-toned! The Silver Heart is lashed by a Rose Gold Vermeil or Yellow Gold Vermeil chain. Due to this feature, we do not solder the chains, because the soldering would burn the finish on the chain!


Can I get Priority Shipping?

All Rossmore. in the United States is shipped Standard First Class USPS and is included with your purchase.

If you would like Priority Mail, please email us. It will be $7.

Please email us to ship your item Overnight, Two Day Air or Three Day Air by FedEx. Pricing Varies.

OracleShowroom@GMAIL.com


How do you deal with Invoices in the packages and gift receipts?

A great deal of our packages are gifts for loved ones, therefore we do not ship with invoices in the packages! And we like to save trees :) 

However, we do include the order's Unique ID number so that they may discreetly exchange or upgrade their item!

All they have to do is reach out via email to OracleShowroom@GMAIL.com with their Unique ID!