Policies

Welcome

Rossmore. Jewelry Workshop combines a love for art with an appreciation for fine quality craftsmanship. We create artisan jewelry from precious metals and stones with a focus on original design and sincere manufacturing practices. All of our pieces are hand-crafted, hand-cut, hand-rolled, hand-pounded, hand-hammered, and hand-soldered from sterling silver with the occasional addition of 14k gold, diamonds, brass and copper to add interest and contrast. This attention to the details in construction creates our unique Rossmore. look of authentic craft quality coupled with an eye trained on high-design. Our collections have grown to include Exclusive Brand Collaborations, Artist Collaborations, custom bridesmaids gifts, baby shower items and one-of-a-kind pieces straight off our benches. The artistic highs come from creating stunningly simple pieces that gently quirkify your fashion outfits and ensembles. Rossmore. can take a Chanel piece to downtown and a Cartier piece to the street. Rossmore. is about "Never Take It Off", wear it always, with all your other favorite pieces and you will be walking LOVE&LIGHT!

Payment

We accept PayPal's Instant Payment method for purchases as it is the quickest payment option. If you are purchasing with PayPal, instant payment is required. Email us if you would like to Venmo or Use your CC over the phone. OracleShowroom@gmail.com

Shipping

We ship USPS- First Class Mail with Delivery Confirmation in the US. Domestic packages will have a tracking number.
All International shipments are sent via USPS International First Class mail. This service does not provide a tracking number or insurance. It does provide a Customs Declaration Number that can be used to locate a lost package. For international orders the buyer is responsible for any import duties, taxes or customs fees.

If you prefer any other form of shipment or would like to add insurance, please contact us so we can adjust the cost.
*If you prefer Priority, Express, or Insurance please leave me a note in the "Message to seller" when you make your purchase and we will send you an invoice for the difference.

Refunds and Exchanges

We want you to be happy with your Rossmore. Jewelry Designs. We proudly stand behind the quality of the jewelry & want your satisfaction. If you are not satisfied with your purchase you may exchange the item within 5 days of receiving it for a credit or another piece (EXCLUDES CUSTOM ORDERS). Additional shipping charges will apply.

Exchanges can be made within 5 business days of the receipt of purchase by the buyer. Please contact us to discuss the return before sending it back. .

Items must also be returned in the same condition in which it was shipped.

If the item is being returned due to a sizing issue, please contact us to discuss how to resolve.




Additional Policies and FAQs

We gladly accept custom orders. We begin with a 50% deposit, then work together to create a piece of beauty and satisfaction. Once design is finalized and delivered, balance is due. Everyone is happy <3

Every piece is guaranteed to be made with the utmost care, quality materials and excellence in craftsmanship.


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